Ovation SofTouch Lead Rope w/stud chain

Shipping will be provided via USPS if possible and if your items are too large or too heavy the second choice will be UPS. Free shipping is offered for purchases over $75.00.

• Handling time is 1 business day... orders placed after 2:00 pm will be sent out the next business day.
• Ordered received on Saturday or Sunday will be shipped the following Monday
• If there is a Federal / Postal holiday... items will be shipped on the day following the holiday.

Happy to issue a return for this item. It will need to be returned in an unused, new condition including all packaging and tags. Refund will be issued upon receipt and inspection of the item. As long as the return is received back within the 30-day return window there will be no restocking charge. Any return initiated or received outside the 30 day return policy or is missing items, will be subject to a 20% restocking charge. 

In addition, only manufacturer defective items will be allowed pre-paid return shipping or items sent in our error, items which were ordered and are too small or large is not a defect, any pre-paid return shipping will be deducted from your refund. 

Sorry it did not work out for you. Please let me know if you have any questions or concerns.